After submission of the Resolution Plan the Committee of Creditors may approve a Resolution Plan by a vote of not less than 66% of voting share of Financial Creditors.
What is a good example of cross-selling
Examples Of Cross-selling Strategies eCommerce websites showing “customers also bought” A mobile phone retailer suggesting a customer buys a new case for their new phone.
An electronics retailer suggesting gadget insurance with a new laptop purchase.
What steps would you take if a customer is unsatisfied with a product?
- Step One: Adjust Your Mindset
- Step Two: Listen Actively
- Step Three: Repeat Their Concerns
- Step Four: Be Empathic and Apologize
- Step Five: Present a Solution
- Step Six: Take Action and Follow Up
- Step Seven: Use the Feedback
What are the problems faced by the consumers?
- Faulty and unsafe products
- Refund, replacement, repair
- Repair damage after normal use
- Shop breakages
- Poor quality or incomplete work
- Delivery issues
- Misleading prices or advertising
What are the 6 main types of difficult customers?
- Angry customers
- Entitled customers
- Indecisive and cautious customers
- Penny-pinching customers
- Talkative customers
- Know-it-all customers
What happens after resolution plan is approved
That once a resolution plan is duly approved by the adjudicating authority under sub-section (1) of Section 31, the claims as provided in the resolution plan shall stand frozen and will be binding on the corporate debtor and its employees, members, creditors, including the Central government, any State Government or
Who is more important internal or external customers
The external customers are more critical than internal customers because they generate revenue for the organization.
Additionally, a loyal customer can serve as a great business endorsement, which can result in the acquisition of new customers.
Who can declare insolvency
Currently, both creditors and debtors can file for individual insolvency under the old enactments wherein the debt to be paid amounts to Rs.
500. The Court has been bestowed with the discretionary power to appoint an interim receiver, who takes over the possession of all the assets of the debtor.
Who would be an external customer
To be clear, an external customer is a person who is not directly connected to your organization other than by purchasing your product or service.
What causes insolvency
Some of the most common factors that may lead to insolvency include: A cash flow crisis caused by a large unforeseen expense, tax bill or purchase.
Loss of business from increased competition. Loss of an important customers.
What are the types of insolvency
There are two forms: cash-flow insolvency and balance-sheet insolvency.
What are the three types of difficult customers?
- Angry customers
- Indecisive customers
- Internet vigilantes
How do you fix insolvency?
- Streamlining insolvency proceedings
- Establishing or clarifying rules for commencing insolvency proceedings
- Establishing effective reorganization proceedings
- Promoting creditor participation
What are the 4 main customer needs
There are four main customer needs that an entrepreneur or small business must consider.
These are price, quality, choice and convenience.
What are the five customer needs?
- Price points
- control and options
How do you handle difficult customers?
- First and foremost, listen
- Build rapport through empathy
- Lower your voice
- Respond as if all your customers are watching
- Know when to give in
- Stay calm
- Don’t take it personally
- Remember that you’re interacting with a human
What is the penalty for insolvency
This can include: disqualification from managing a company; fines of up to $200,000; an order to pay compensation to the company equivalent to the loss suffered by creditors.
How do you stay calm with a rude customer?
- Be empathetic
- Listen actively
- Chunk the issue
- Repeat what the customer has said back to them
- Stay calm and stoic
- Offer solutions
- Offer a sincere apology
- Set a time to follow up with the customer if necessary
How do you ignore a rude customer?
- Stay Calm, Don’t React
- Don’t Take It Personally
- Listen and, If Appropriate, Apologize
How far can a liquidator go back
The transaction does not have to have been entered into when the company was insolvent – meaning the Liquidator does not need to go to the effort of proving insolvency; and.
The relation-back period is 4 years.