Some suggested Some suggestions include; Hello, welcome; Welcome, good morning; Hello, good afternoon, welcome.
Introduce yourself by name making sure your communication is professional, yet personal. “Great to meet you, I’m Nikko”.
If occupied with another guest, it is important to acknowledge arriving guests.
Will hotel prices go down in 2022
Hotel rates in 2022 are expected to increase 13 percent globally year over year and a further 10 percent in 2023, according to the Global Business Travel Forecast published Wednesday by CWT and the Global Business Travel Association.
What makes a hotel bed so comfortable
Hotels beds are incredibly comfortable thanks to their use of mattress toppers. These can significantly adjust mattress firmness and the quality of your rest.
A mattress topper is simply an added layer of cushioning that rests on top of your old mattress and provides support and extra levels of comfort.
How do I check Google ad frequency
You can view reach and frequency data by adding the columns for these metrics to your statistics table, and selecting a specific time period in the drop-down menu.
These columns, found under ‘Reach and frequency metrics’, are only available when you’re on the Campaigns page and are scoped to only see video campaigns.
What is the marketing plan
A marketing plan is the advertising strategy that a business will implement to sell its product or service.
The marketing plan will help determine who the target market is, how best to reach them, at what price point the product or service should be sold, and how the company will measure its efforts.
What are the 5 stages of a guests journey
The 5 Stages of Guest Experience Journey. The Guest Experience Journey has 5 different distinct stages: pre-arrival, arrival, stay, departure, and post-stay.
What is frequency Google ads
freq. /user shows you the average number of times that people saw your ads in the campaign, while the frequency distribution shows you how many people saw your ads and the frequency at which they saw your ads.
What are the 4 general ways to increase sales?
- Increase the number of customers
- Increase the average transaction size
- Increase the frequency of transactions per customer
- Raise your prices
What is an example of a marketing strategy
Marketing strategies For example, if your marketing plan is to promote a new product or service, you might have a strategy dedicated to how you’re going to use email marketing to support these broader goals.
Every marketing plan will most likely produce several marketing strategies as part of the broader plan.
How do I get more visitors?
- Consider exhibiting at trade shows
- Give your website global reach
- Monitor and respond to online reviews
- List your business on online aggregator sites
- Think eco-tourism/adventure travel
- Make your business multi-seasonal
Which distribution shows the number of people who saw the ad exactly once twice thrice
With frequency distribution, you can see how many people saw your ads a certain number of times in a selected date range.
Which kind of accommodation includes breakfast and dinner
What is full board? Full board includes the three main meals: breakfast, lunch, and dinner, which are usually served as buffets.
Who is a walk in guest
Who is a Walkin Guest ? A Guest who arrives at a hotel without a reservation is called as ‘Walk in’.
What is Google booked directly
With your hotel’s free Google Booking Links displayed to users across hotel searches on Google, travelers will be able to make a booking directly with your property.
That means, you control the guest experience on your site and collect the guest data.
How do you treat your guest?
- Greet Them at the Door
- Don’t Tell Them to Take off Their Shoes
- Shake Their Hand
- Offer Them a Drink
- Start a Conversation
- Feed Them a Meal
- Send Them Home with a Treat
How much should I budget for marketing
Marketing Budget Percentage of Revenue The U.S. Small Business Administration recommends small businesses (businesses with revenue less than 5 million) allocate between 7% and 8% of total revenue to marketingassuming your business has margins in the range of 10-12 percent.
What is meant by the term public can a company have more than one public
different hospitality companies and identify the publics for these companies. * Publics are groups of individuals with certain common characteristics. * A company has many publics or audiences that it has to address; a few examples include – stockholders, employees, legislators, community leaders, etc.
What are the benefits of a marketing strategy?
- Growing your sales
- Using and managing your reputation
- Audience marketing benefits
- You earn trust
- Knowing what works
- Learning the marketplace
What are gross impressions
Gross impressions are used to monitor ads and as a way of determining the reimbursement rates for both publishers as well as for the advertising firms that deliver the ads on behalf of the customers.
Gross impressions represent non-duplicated individuals who are viewing an advertisement.
What are the 4 types of publics
According to the situational theory of publics, he categorized publics into four groups: non-public, latent public, aware public, and active public.
What are the 4 types of public relations?
- Strategic communications
- Media relations
- Community relations
- Internal communications
- Crisis communications
- Public Affairs
- Online and social media communications
What are the 5 sources of reservation?
- Travel agent
- Companies/corporate houses
- Airlines
- Embassies/consulates
- NGOs/INGOs
- Government Office and Ministries
- Personal approach
How do you become #1 on Tripadvisor?
- Reputation is essential
- The best way to get great reviews is through your staff
- The culture of the whole organization needs to be well defined
- General Managers should address negative reviews
- The DOSMR should be involved
What is Active View technology
Active View is a technology on YouTube and certain Display Network websites and apps that allows Google Ads to determine if your ad is viewable by potential customers.
What is the process of guest cycle
The guest cycle is the complete experience that a guest goes through in a hotel: from making the booking to departure and the interaction with the hotel even after departure Pre-arrival: The interaction between a guest and a hotel before the guest arrives at the hotel forms the pre-arrival phase of guest cycle.
What is a media objective
A media objective is a clear, succinct statement of a goal. It tells what the media plan should accomplish in very specific, often measurable terms.
The rationale supports the media objective with marketing facts – it tells why the objective makes sense.
It is a common courtesy to the reader to label each objective.
What is rack rate pricing
Rack rates are the highest price that a hotel will charge for a room, and a single hotel may offer a different rack rate for each room type on property.
Is Trivago real
trivago is a hotel search with an extensive price comparison. The prices shown come from numerous hotels and booking websites.
This means that while users decide on trivago which hotel best suits their needs, the booking process itself is completed through the booking sites (which are linked to our website).
What language does tri mean go
Tri is French for ‘to sort’ Va is Spanish for ‘to go’ And then an English ‘go’.
It merges to mean ‘sorting out your travel’
What is Google HPA
Google HPA lets you view prices and availability for a defined period within organic Google searches and Google Map pages.
By clicking on a hotel link, the user can view the published price list.
Sources
https://oaky.com/en/blog/how-to-increase-hotel-sales
https://www.belizebank.com/wp-content/uploads/2019/03/Prevent-and-Handle-No-Shows-A-guide-for-Hotel-Owners-and-Managers.pdf
https://support.google.com/google-ads/answer/9936975?hl=en-GB
https://support.google.com/hotelprices/answer/9303538?hl=en
