What Is A Broadband Fault

A broadband outage is a problem with your provider’s network that causes you to lose your internet connection.

This is usually contained in a particular area, but it can sometimes affect customers nationwide.

How does broadband without a landline work

This is because broadband services without line rental are on a special cable service that runs as fibre to the premises (FTTP), which is where the fibre cables run all the way to your home, rather than the street cabinet, with a standard copper phone line transferring your connection the rest of the way.

Can a Neighbour use my WiFi

If you want the direct and simple answer, it’s illegal to use your neighbor’s Internet service without their consent, period.

Your neighbor is paying for the service and if you are using it without their knowledge, it’s stealing.

Does Sky provide landline

Plus, picking up a combo broadband and home phone package from Sky is easy-peasy.

All of its broadband deals come with a basic landline connection already included.

Why is my landline crackling

Crackling and Buzzing Static interference is usually caused by electrical interference due to a problem in your phone’s wiring.

It can also be the result of interference from other electronic devices like a radio.

Can you speak to someone at Openreach

You can contact us through our chat facility. Just click on the icon in the bottom right corner of the screen and select the ‘others’ option and then ‘contact us’ to get started.

Can telegraph poles be put anywhere

They do, generally speaking, have the right to place telegraph poles wherever they want.

However, they do have to be able to prove that there is a true need for the pole and it is the best and most convenient location.

Does Sky use Openreach

Both BT and Sky use the Openreach network to deliver their respective broadband connections.

Both offer unlimited standard broadband, which is slower and less predictable than fibre, with speeds averaging 10Mbps.

Do Openreach text you

You may receive text messages from Openreach to remind you that your service provider has booked an engineer appointment for you, allow you to confirm, change or cancel it, provide tips that may help to sort out any problems, or remind you to plug in your router where necessary.

What is a SFI engineer

SFI: Special faults investigation engineers Special Faults Investigation is a term that used to be used for a higher level of faults engineers within BT that would be called in where there was a difficult problem that normal engineers could not handle.

Why do Openreach take so long

So why do customers have to wait so long for broadband? It’s just that it’s a manual process.

Each connection takes roughly 30 minutes, and only two technicians can work on an MDF of this size at once – there’s simply not the room.

BT Openreach gets four working days to do this process and update around 40 databases.

Citations

https://www.uswitch.com/broadband/guides/broadband-no-landline/
https://www.techwalla.com/articles/how-to-identify-the-number-im-calling-from
https://en.wikipedia.org/wiki/BT_Enterprise