How Do I Test My Telstra Modem

In a browser, go to ‘’ to perform a speed test.

Are Telstra modems locked

Telstra Modem Telstra modems are not locked to the network. But, they do have fairly closed firmware on it.

Unless you’re tech-savvy, you may have a hard time getting it configured to work with any other provider.

So, you might be better off using an approved router for your Current isp.

How can I tell if I need a new modem or router?

  • Your router is more than 5 years old
  • You’re renting a router from your ISP
  • Your Wi-Fi network has connection issues
  • Your Wi-Fi range and speeds are getting worse
  • Your router runs hot

What is my Telstra modem username

How to login to Telstra modem? Open a browser and type in the correct IP address or URL for your modem.

Enter the default Username and Password and click Login. The username is admin and the password is Telstra for Telstra Smart Modem 1.1 and Gen 2.

How do I update my Telstra modem

Manual firmware updates are not available on the Telstra Smart Modem, these will be automatically updated when they become available.

Updates are pushed out between the hours of midnight and 6:00am. You’ll simply need to have your modem connected during these times for the updates to download and take effect.

Is a router and gateway the same thing

A router is a device that is capable of sending and receiving data packets between computer networks, also creating an overlay network.

A Gateway, on the other hand, joins dissimilar systems. Gateway it is defined as a network entity that allows a network to interface with another network with different protocols.

How fast is the Telstra Smart modem

Wi-Fi 6 on the Telstra Smart Modem 3 is capable of faster theoretical maximum speeds for your networking, with throughput up to 4.8Gbps available over your in-home Wi-Fi network (remember: home Wi-Fi speed and internet connection speed are two different things).

How do I port forward Telstra Gateway?

  • Sign in to your modem and select WAN Services or Services, then Port Forwarding
  • Select Add new IPv4 (or IPv6) port mapping
  • Enter a name for the port forward, select the Protocol, Destination port and Destination IP address for the forward

What is the USB port on my Telstra modem for

Plug the device into the USB port on the side of your modem, and it will automatically connect to Telstra’s mobile network.

Once connected, it provides you with a backup internet and phone service if your nbn connection is inactive.

How can I make my Telstra smart modem faster?

  • Move your modem away from thick walls and solid objects
  • Check for intererence from other appliances
  • Run a free speed test on your Wi-Fi
  • If you’re not getting any improvement, consider adding a Telstra Smart Wi-Fi Booster

Is the NBN connection box a modem

As an Nbn modem, the NBN connection box needs power to operate, plus it also needs an Ethernet connection to a router or modem-router (in ‘bridge’ mode, aka ‘router’ mode) to share the NBN connection with devices around your home.

What is the admin password for Telstra Gateway

Telstra Router Login Guide The default password is admin_Ultimate. Enter the username & password, hit “Enter” and now you should see the control panel of your router.

How do I turn off 5g on my Telstra modem

Once you have accessed the settings page, look for wireless settings or “dual-band” settings.

Click on whichever and click off the 5GHz band.

Can I use Telstra Gateway MAX for nbn

A) Telstra NBN Customers If you have had a Telstra Broadband (NBN) service installed at your premise you will not be required to perform any additional wiring on the Telstra Gateway Max.

How many Wi-Fi devices can a Telstra router handle

It supports up to 10 wireless connections simultaneously and has adjustable settings so you can tailor your experience to your needs.

It supports 4G data transfer speeds.

Can an ISP force you to use their modem

The FCC’s rules are clear: cable companies must let customers use their own equipment (including modems) unless it isn’t compatible with the network or unless it would cause some kind of harm or was designed to let customers obtain services they didn’t pay for.

Can you use any modem for nbn

You require an nbn™ compatible router or modem. If your nbn™ is serviced via Fibre to the Premises (FTTP), Fixed Wireless, Hybrid-Fibre Coaxial (HFC), or Fibre to the Curb (FTTC) then your modem must have a WAN or Internet port – here are some recommendations.

Do I need to call my ISP if I get a new modem

You can replace your WiFi router without calling your ISP. However, if you will be replacing the cable modem, you will need to call your ISP for them to register the new cable modem.

How do I unlock my Telstra Smart modem Gen 2

Head over to Telstra’s Bill Pay web page and make the required unlock fee payment, and be sure to take note of your receipt number.

Give the Telstra Unlock team representative the receipt number, and take note of the unlock code they give you.

Why is my Telstra internet so slow

You might just need to jump up a speed tier and get a faster NBN plan.

Too many devices. Having too many devices connected at once can not only eat up your bandwidth, but also cause interference between Wi-Fi signals, worsening your connection.

Check if your connection improves when there’s only 1-2 devices connected.

Can I replace my ISP modem with my own

With a little effort, you can replace your ISP’s modem or router – Comcast, AT&T, Cox, Time Warner Cable, Verizon and Charter Spectrum – and, in doing so, save money and improve your Wi-Fi signal.

Do I need a router if I have a gateway

The Wireless Gateway acts as a modem (connection to the Internet) and a router (connecting multiple devices within the home).

While it’s not necessary, you can choose to have a separate router to create the home network in addition to your Wireless Gateway.

What devices are connected to my Telstra Wi-Fi

On your device, open an internet browser and type 10.0. 0.138 into the address bar.

From the main screen under ‘Local Network’, you’ll see which devices are connected to your modem via Wi-Fi and Ethernet.

If you see any devices you don’t recognise you should change your Wi-Fi Password.

Can you just plug in a new modem

Connect the power cord to the modem, and then plug the other end into an electrical outlet.

Note: If you’re replacing an existing modem, unplug the old modem from the electrical outlet, and then simply move the coax cable from the old modem to the new modem.

Then, connect the new modem to the electrical outlet.

Why is Telstra modem light blue

Fixed or Mobile broadband online. Fixed & Mobile offline. Mobile online – this is expected when running on mobile backup, i.e. Front LED is blue.

Mobile offline – this is expected when nbn is online, i.e. Front LED is green.

How do I use my USB on my Telstra smart modem

If you have a Telstra Business Smart Modem, you will have received a Telstra 4GX USB Pro.

Plug the device into the USB port on the side of your modem, and it will automatically connect to Telstra’s mobile network.

Should the pair light be on Telstra modem

The front LED on your Telstra Smart Modem communicates basic network activity with different coloured lights.

If the LED is off, the power is off. If the power is on and the light isn’t on, there’s likely something wrong with the Telstra Smart Modem and you should contact Telstra live chat or call them.

What lights should be on my Telstra modem

You want to see a green flashing light, as solid green means the connection box is in test mode.

A flashing amber light means the device is starting up and installing, while red indicates a system fault.

If you see a red light, power cycle the Connection Box.

Why is Telstra WiFi so slow

Too many connections The more devices or users are connected to your Wi-Fi network, the more likely it is to slow down.

And remember, all kinds of devices like Smart TVs, mobile phones, and even watches may be connecting.

How do I access my modem settings

What to Know. Connect your computer to your modem with an Ethernet cable, open a browser and enter your modem’s IP address in the URL bar.

The default user name (sometimes listed as SSID) and password are typically printed on the bottom of the modem.