- On your device, go to ‘Settings’ and then ‘Wi-Fi’
- On your Telstra-supplied modem, press and hold the ‘Pair’ or ‘WPS’ button for up to 5 seconds
- When the ‘Pair/WPS’ light flashes, your device is connected to the Wi-Fi
How do I test my Telstra modem
In a browser, go to ‘speedtest.telstra.com’ to perform a speed test. If you’re able to access the internet when plugged directly into the nbn connection box, there may be a piece of equipment that is causing the issue.
Unplug the Ethernet cable from your computer and plug it into the Gateway.
Can I purchase my own modem
Most Internet providers allow you to purchase your own modem and router separately, or a device that contains both—it’s up to you.
Both options connect you to the Internet. Keep in mind that if you purchase a combined device, if one part breaks (i.e., the router or the modem) you will have to replace the entire system.
How do I update my Telstra modem
How to update your firmware. Manual firmware updates are not available on the Telstra Smart Modem, these will be automatically updated when they become available.
Updates are pushed out between the hours of midnight and 6:00am.
Can I use a Telstra Business modem with another provider
Is Telstra’s Nbn modem unlocked? Telstra says its NBN modem is locked, but there are also user reports that it will work with other providers.
It may not work with all NBN providers, however. Telstra’s NBN modem can’t be used for phone calls or 4G backup if you leave Telstra.
How do I connect my Telstra smart modem to my nbn box?
- Plug the nbn connection box into a cable port
- Plug the nbn connection box into the power outlet
- Connect the nbn connection box to your Telstra Smart Modem
- Plug your Telstra Smart Modem into a power outlet
How do I connect my Telstra gateway modem?
- step 1 – connect to your modem via Wi-Fi or Ethernet
- step 2 – log into your modem
- step 3 – enter the MATE settings into your modem
- step 4 – plug your modem into your telephone wall socket
What is the Telstra network unlock code
Call 13 22 00 and say, ‘unlock device option’ when prompted.
What is the USB port on my Telstra modem for
The Telstra 4GX USB Pro is a device that plugs in to your Telstra Business Smart Modem.
If there’s an issue with your nbn™ connection, it provides you with a backup phone and internet service using Telstra’s 4G mobile network.
How do I turn off 5g on my Telstra modem
Once you have accessed the settings page, look for wireless settings or “dual-band” settings.
Click on whichever and click off the 5GHz band.
Why is my Telstra smart modem light blue
Fixed or Mobile Broadband online. Fixed & Mobile offline. Mobile online – this is expected when running on mobile backup, i.e. Front LED is blue.
Mobile offline – this is expected when nbn is online, i.e. Front LED is green.
How do I change my Telstra modem from 5ghz to 2.4 GHz?
- Step 1: Go to http://192.168.0.1 in any web browser
- Step 2: Choose ‘Wi-Fi’
- Step 3: Choose ‘Guest1’ or ‘Guest 2.4 GHz’
- Step 4: Choose ‘enabled’ under ‘Wi-Fi network’
- Step 5: Using the network name and password from Step 3, connect your phone/tablet to the new network
What is a Telstra Gateway
A Telstra Gateway is simply a generic name that’s given to any facility which will grant you access to their network.
From a technology perspective, a gateway is a router which connects you to something outside your LAN (Local Area Network).
The most common Telstra Gateways these days are router connections to the NBN.
How can I make my Telstra internet faster?
- Move your modem away from thick walls and solid objects
- Check for intererence from other appliances
- Run a free speed test on your Wi-Fi
- If you’re not getting any improvement, consider adding a Telstra Smart Wi-Fi Booster
Does Telstra Air slow down my internet
Since 1 July 2016, Telstra Internet customers have been subject to broadcasting a free and unsecured WiFi network via their Telstra Broadband (NBN and ADSL) modem/router.
It’s called Telstra Air. Anyone who is within range can connect to it. Telstra admits that this reduces your bandwidth.
How fast is Telstra Air internet
Part of the Telstra Air network includes public payphones that have been converted into WiFi hotspots, which can reach speeds of up to 20Mbps.
The best speeds come from premium locations, such as Telstra Stores, where you may get download speeds as fast as 100Mbps.
Can I use my own router with Telstra nbn
As you’re probably aware, not all ADSL routers can work on the NBN. So if you’re using your own router that wasn’t purchased as part of your Telstra Business Broadband on the NBN service, please refer to the equipment manufacturer’s guide or seek assistance from a qualified network specialist.
What frequency is Telstra Wi-Fi
Telstra 4G and 4GX Early 2015, Telstra launched their 4GX network expansion, which includes two additional carrier frequencies – 700 MHz and 2600 MHz, on top of their existing 1800 MHz network.
Can you use any modem for NBN
You require an nbn™ compatible router or modem. If your nbn™ is serviced via Fibre to the Premises (FTTP), Fixed Wireless, Hybrid-Fibre Coaxial (HFC), or Fibre to the Curb (FTTC) then your modem must have a WAN or Internet port – here are some recommendations.
Do I have to use the modem from my Internet provider
Most Internet providers allow you to purchase your own modem and router separately, or a device that contains both—it’s up to you.
Both options connect you to the Internet.
Does a good modem make a difference
Just like routers, more expensive modems provide faster speeds—as long as you have a fast enough plan with your ISP.
Conversely, if you pay for a super-fast internet package but buy a cheap modem, you may not be getting those advertised speeds.
Can I use my modem with a different provider
You can’t just plug it in and expect it to work. In fact, your modem isn’t even like your router.
Although your router will work no matter who your internet service provider is, your modem may not.
Your modem will only work with a given set of ISPs.
Is the NBN connection box a modem
As an NBN modem, the NBN connection box needs power to operate, plus it also needs an Ethernet connection to a router or modem-router (in ‘bridge’ mode, aka ‘router’ mode) to share the NBN connection with devices around your home.
What can you do with old modems?
- Wireless repeater
- Guest Wi-Fi connection
- Cheap internet radio
- Use the old router as a network switch
- Adapt it as a wireless bridge
- Convert your router into a NAS
- Use an old router as a web server
- A DIY VPN router
How many Wi-Fi devices can a Telstra router handle
This Telstra 4GX WiFi Plus Modem is perfect for taking on the go so you can connect to the internet across your devices.
It supports up to 10 wireless connections simultaneously and has adjustable settings so you can tailor your experience to your needs.
What does NBN modem plug into
Your NBN™ Connection Box will plug into the same wall socket that you previously used for traditional copper phone handsets and/or ADSL broadband.
You can connect your iiNet modem to your NBN™ Connection Box to set up your home WiFi network.
Why is my Telstra Wi-Fi so slow
Too many connections The more devices or users are connected to your Wi-Fi network, the more likely it is to slow down.
And remember, all kinds of devices like Smart TVs, mobile phones, and even watches may be connecting.
Do I need to call my ISP if I get a new modem
You can replace your WiFi router without calling your ISP. However, if you will be replacing the cable modem, you will need to call your ISP for them to register the new cable modem.
Do I need a modem if I have a router
Do I Need a Modem and a Router? If you wish to use WiFi or connect numerous devices, you’ll need both a modem and a router.
You can only connect one computer at a time because most modems only have one LAN Ethernet connector, but a modem won’t provide the same level of protection as a router.
How do I get out of my Telstra contract
Call Telstra at 13 22 00 and request service cancellation. The Telstra representative will walk you through the process after making attempts to resolve your issues and keep you as a customer.
Chat with a Telstra representative through the My Telstra app or online, and request service cancellation.
Sources
https://community.tpg.com.au/t5/NBN-Installation/Can-I-configure-Telstra-NBN-Smart-Modem-Gen2-with-TPG-NBN/td-p/98945
https://www.telcoantennas.com.au/buying/smart-guides/guide-to-4g/
https://www.gadgetguy.com.au/telstra-smart-modem-gen-3-get-connected-review/
