Plusnet doesn’t offer TV and broadband packages like BT, Sky or Virgin Media does.
You’ll first need to get Plusnet fibre broadband installed then phone up Plusnet to add TV at a later date.
Plusnet TV is really only aimed at existing Plusnet fibre broadband customers.
Can you use any router with Plusnet
It’ll need to be a router that’s compatible with our broadband network. So you might not be able to use a router if it came from your old service provider.
If you’re using a router from us you shouldn’t need to change any settings.
It’s ready to start using.
Do I need a Bt landline for Plusnet
If you’re signing up to our standard broadband and fibre packages with line rental you’ll need: An active Plusnet or other BT compatible landline.
A compatible router. One microfilter per active phone socket.
How do I cancel my Plusnet broadband
Cancel your services Just call 0800 432 0200 and let us know. We’ll take care of the rest.
Is Plusnet voicemail free
To check your messages just call 555 from your mobile, or dial your mobile number.
To access your voicemail messages remotely you’ll be asked to enter your 5-8 digit PIN.
Calling your voicemail from your mobile won’t cost anything extra because it’s included in your plan.
Does Plusnet charge for 0333 numbers
Re: 0333 number? Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls.
When can I leave my Plusnet broadband contract
You normally have to give us 28 days’ notice to end your contract or 14 days’ when you switch provider (whether or not you’re within the minimum term of your contract).
You’ll need to pay for all charges due in respect of this notice period – usually your next month’s subscription and any usage charges incurred.
How much do 0345 numbers cost on Plusnet
They are counted as included calls on your calling plan.
How do I speak to someone at Plusnet
Call 500 from your Plusnet mobile or 0800 079 1133 (press option 1, then option 2) and we’ll do all we can to help.
Will BT cancel my Plusnet broadband
Once your new BT broadband service goes live, your old Plusnet broadband service will be cancelled automatically.
You’ll receive a final bill from Plusnet following the cancellation, which will reflect your usage of their service up until cancellation.
What deals are Plusnet offering?
- £65 Plusnet Reward Card with Unlimited Fibre
- £75 Plusnet Reward Card with Unlimited Fibre
- £65 Plusnet Reward Card with Unlimited Fibre Extra
- £50 Plusnet Reward Card with Unlimited Fibre
- £25 Plusnet Reward Card with Unlimited Fibre
- £50 Plusnet Reward Card with Unlimited Fibre Extra
Are 0808 numbers free from Plusnet
It is free! There is no need to worry about service or rate fees when calling a 0808 number.
Plusnet mobile will not charge you anything to make this call. If you call from any mobile or landline in the UK then 0808 numbers are free regardless of provider.
Are 0330 numbers free on Plusnet landline
0300, 0330 and 0345 numbers are charged at the same rate as a landline for mobile users and are included as part of any inclusive or free minutes.
How long is Plusnet contract
Plusnet contracts usually last 12 or 18 months. If you must leave Plusnet while still in-contract, you will be charged an early termination fee, which will vary according to how much time is left in your contract.
Can I use a BT router with Plusnet
All versions of BT Smarthub and Smarthub 2 will currently work on your Plusnet account, including the FTTP models, see https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176.
Is Plusnet fast
Plusnet coverage Unlike Virgin or other providers that offer fibre right to the door, it doesn’t have a rapid network of its own.
That means speeds are slower but that you should be able to get Plusnet unless you live in a very rural area.
Does Plusnet have full Fibre
Full Fibre packages Plusnet Full Fibre is a broadband only package, so you don’t need to pay for line rental.
Our Full Fibre packages are all unlimited usage with the following ultrafast speeds: Full Fibre 74 – estimated download speed 74Mb++
Are 0845 numbers free on Plusnet
Many companies use 0845 numbers for their customer service and helplines. The cost to call these numbers can vary.
Plusnet Mobile sets a basic charge of 19 pence per minute to call these numbers and then on top of that basic charge the company that you are calling has the option of adding an additional charge.
Is Plusnet owned by Sky
BT is Plusnet’s parent company.
Are 0345 numbers included in my Plusnet minutes
PlusNet accept that 0345 Numbers are to be charged at the standard local rate, this means that if your are on contract or PlusNet Pay As You Go calls to 0345 Numbers are within you inclusive price plan and as long as you have minutes left will not incur an extra charge.
Can you email Plusnet
Of course, you can. and you can phone up. but you cannot contact plusnet by email, unless you belong to “The Media”
Are Plusnet a good company
Our verdict If you’re after low-price broadband, Plusnet is one of the best providers out there.
Download speeds are akin to some of the more costly providers, customer support is excellent, and, according to Ofcom, its service garners very few complaints.
And the ability to get BT Sport ain’t bad either.
What is the difference between EE and Plusnet
While 2G and 3G signal is exactly the same on Plusnet as it is on EE.
While 4G is mostly the same on 4G, there is a technical difference: Plusnet use only three out of the four 4G frequencies that EE operate on.
The three they use are the main ones that operate in towns, cities and villages.
What’s the difference between EE and Plusnet
Plusnet have access to the majority of the EE networks. PN have access EE’s 2G, 3G and the “high frequency” 4G signals.
EE have three 4G frequency bands: 800 MHz, 1.8 GHz and 2.6 GHz. PN do not have access to the 800 MHZ signals.
How does broadband work without a landline
Mobile Broadband uses a USB dongle, data-only SIM or a Wi-Fi hotspot, which allows you to connect wirelessly to 4G or 5G internet.
It’s the most popular form of broadband without a fixed landline, and one of the best options if you’re looking for something flexible.
Do Plusnet charge for 1571
Fret ye not – there are no charges for using 1471 or 1571.
Does Plusnet charge to move house
We won’t charge you for moving home if you take out a new contract.
If you stay on your contract there may be a home move charge. You can see how much that would cost by checking out our Price Guide.
Our friendly team will help move your services, and sort your contract, just give them a call on 0800 587 1952.
Is Plusnet part of EE
Plusnet Mobile has a number of things going for it, starting with the fact that it’s owned by BT, which also owns EE.
That means it uses EE’s infrastructure, which is a good thing as EE has more 4G coverage than rivals and even some 5G coverage – though Plusnet itself doesn’t yet offer 5G.
How do I cancel my Plusnet phone
Plusnet Mobile customers wishing to cancel their mobile service can dial 500 from their Plusnet mobile or 0800 079 1133 on any phone.
To meet the cancellation period set out above, you must send your notice of cancellation to us, or you must have called us, before the cancellation period has expired.
Is Plusnet cheaper than BT
Generally speaking, Plusnet is almost always cheaper than BT – it’s billed as an affordable, straightforward provider.
Of course, both frequently have special offers on, so it’s worth comparing deals to see what looks best at any given time.
Citations
https://leapfrogservices.com/how-much-internet-speed-do-you-need-data-speeds-deciphered/
https://community.plus.net/t5/Mobile/Have-I-got-quot-roam-like-at-home-enabled-quot/td-p/1660262
https://www.cable.co.uk/providers/plusnet/cancel/
https://www.broadbandchoices.co.uk/providers/reviews/plusnet-vs-bt-broadband
