While many tellers perform adequately, those that excel in this profession take extra steps to ensure accuracy in their work and to deliver a tremendous experience to bank customers.
Tellers that go the extra mile often earn raises or get promoted to other positions within the bank.
How do you sell a pen answer?
- Be positive
- Ask direct questions
- Relate the pen to a larger concept or idea
- Relate the pen to the interviewer’s specific needs
- Close by asking them to purchase the pen
How can I be a better teller?
- Be Informed
- Be Organized
- Be Engaged
- Be Accurate
- Be Focused
- Be Prepared
- Be a Team Player
- Be Proactive
How do you deal with an angry customer?
- Remain calm
- Practice active listening
- Repeat back what your customers say
- Thank them for bringing the issue to your attention
- Explain the steps you’ll take to solve the problem
- Set a time to follow up with them, if needed
- Be sincere
- Highlight the case’s priority
What are the qualities of a good teller?
- Cash handling and mathematics
- Customer service
- Computer knowledge
- Organization
- Problem-solving
- Written and verbal communication
- Processing transactions
- Attention to detail
What is Msf rate
MSF rate or Marginal Standing Facility rate is the interest rate at which the Reserve Bank of India provides money to the scheduled commercial banks who are facing acute shortage of liquidity.
This rate differs from the Repo rate and the banks can get overnight funds from RBI by paying the exclusive MSF rate.
What CRR means
Cash reserve ratio (CRR) is the percentage of a bank’s total deposits that it needs to maintain as liquid cash.
This is an RBI requirement, and the cash reserve is kept with the RBI.
A bank does not earn interest on this liquid cash maintained with the RBI and neither can it use this for investing and lending purposes.
Who decides CRR and SLR
CRR and SLR by the SCBs, the Reserve Bank of India has prescribed statutory returns i.e. Form A Return (for CRR) under Section 42(2) of the Reserve Bank of India (RBI) Act, 1934 and Form VIII Return (for SLR) under Section 24 of the Banking Regulation Act, 1949.
What is SLR and CRR
CRR is a reserve maintained by banks with the RBI. It is a percentage of the banks’ deposits maintained in cash form.
SLR is an obligatory reserve that commercial banks must maintain themselves. It is a percentage of commercial banks’ net demand and time liabilities, maintained as approved securities.
Why should we hire you answer best
Show that you have skills and experience to do the job and deliver great results.
You never know what other candidates offer to the company. But you know you: emphasize your key skills, strengths, talents, work experience, and professional achievements that are fundamental to getting great things done on this position.
What are the features of Neft?
- Availability: In accordance with the RBI guidelines, the NEFT transfer facility is available round the clock
- No transaction charges: No transaction charges are applicable if the payment is initiated through internet banking or mobile banking app like ICICI Bank iMobile Pay app
Citations
https://www.business.qld.gov.au/running-business/marketing-sales/sales/process/steps
https://www2.deloitte.com/content/dam/Deloitte/us/Documents/financial-services/us-kickingitupanotch-092614.pdf
https://www.liveabout.com/interview-answers-for-sell-me-this-apple-2060976
https://www.bankbazaar.com/personal-loan/marginal-standing-facility.html
https://myinterviewpractice.com/industries-details/banking-and-finance/bank-teller-interview-preparation/
